About Us
Since 1987 you may have known us as AIA, or American Insurance Administrators, or as one of our three core divisions: AIA Property & Casualty (P&C), Benefits Resource Group (BRG), or as Benefits Broker Solutions (BBS). You may have heard something about us becoming part of Alera Group in 2017. But we are all one company, and now we are aligning our name, our brand, our new look, and our new website to reflect that strong one-company story.
Work With Us
We are passionate about collaboration and growth. Enjoy working in a highly collaborative culture? Looking for an exciting environment that is constantly growing and improving? If you care about providing outstanding client service while serving local communities, then we may be looking for you.
Meet Our Team
John Eltringham
Senior Account Executive
John Eltringham brings over 30 years of expertise and leadership to his role as Senior Account Executive at Alera Group. Since joining the firm in 2000 and becoming a shareholder in 2008, John has been a trusted advisor to businesses across the manufacturing, wholesale, retail, and healthcare sectors. He specializes in delivering tailored insurance and risk management solutions that empower organizations to navigate challenges with confidence.
Before joining Alera Group, John honed his extensive industry knowledge through key roles at Pennsylvania Lumbermens Mutual, where he excelled as a Field Representative, and Harleysville Mutual Insurance Company, where he served as a Marketing Specialist. His dedication to professional excellence is reflected in his earning of the prestigious Certified Insurance Counselor (CIC), Chartered Property Casualty Underwriter (CPCU), and Certified Risk Manager (CRM) designations.
John’s depth of experience and unwavering commitment to his clients make him an invaluable asset to Alera Group and a leader in the insurance and risk management industry.
Jack Eshelman
Communications Specialist
Jack is an Employee Benefits Communications Specialist with a passion for translating complex benefits policies into clear, engaging messages. Jack brings a unique perspective shaped by years of active duty service in the Army, where he honed strategic communication skills and a commitment to mission success. Now, he applies that dedication to ensuring employees understand and appreciate their benefits.
Rhianna Fanning
Commercial Lines Account Manager
Rhianna provides Account Management Services to our Commercial Lines Department. She started her career as a receptionist at a local insurance agency and quickly transitioned into a Personal Lines Account Manager role. She held various positions over the next four years in Personal Lines, and provided support to the Commercial Lines team. Rhianna has successfully completed her QCLS (Qualified Commercial Lines Specialist) designation which will assist her is transitioning into her role as Commercial Lines Account Manager with AIA, Alera Group.
In her spare time, you can find Rhianna soaking up the sun at the beach with her family or at a Washington Nationals game with her husband.
Jeff Fawver
Senior Benefits Consultant, Small Business Unit
Jeff Fawver is a Senior Benefits Consultant working within the Small Business Unit and has learned how to leverage the self-funded/level-funded market to benefit small to mid-sized companies (once only available to large groups). His certification as a Health Rosetta© Advisor and over 15 years of industry experience has helped him lower company’s premiums as much as 50%, while also lowering out-of-pocket costs for their valued employees. He is very passionate about being part of the solution to the current healthcare crisis, and commits himself to being a student of his trade.
Jeff holds a Bachelor’s Degree in Communication Studies from Liberty University. (2006)
Outside of work Jeff enjoys spending time with his wife and three children. God and family are the most important prongs of his life. When not spending time with family or working, he can be found catfishing, BBQing, smoking meats and cheeses, gardening, and working out. He’s a sports enthusiast with the Kansas City Chiefs being his most die-hard following (well before their win streak). Fun fact: In college, Jeff was guarded by the same defender who guarded Lebron James.
EXPERT EDUCATION
Events and Webinars
Employee Benefits
Alera Group Presents: Navigating Medicare
The knowledgeable team at Alera Group is here to help you navigate your Medicare options to ensure you feel confident in your post-65 healthcare coverage.
March 11, 2026 at 12:00 pm CT | Virtual
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Employee Benefits
The Funding Edge: Why Fully Insured Limits Control — and What Modern Funding Unlocks
A funding decision framework leaders can use to evaluate options and align on next steps.
March 17, 2026 at 01:00 pm CT | Virtual
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Employee Benefits
Network Performance Strategy: Why Any Provider Costs More — and How to Steer to Value Without Disruption
A steering strategy that improves outcomes and total cost of care.
April 21, 2026 at 01:00 pm CT | Virtual
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THOUGHT LEADERSHIP
Insights
Employee Benefits
Legal Alert: RxDC Reporting Due June 1st
Reminder: RxDC Reporting Due June 1st
February 26, 2026
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Property and Casualty
AI-Powered Cyber Attacks, Why Yesterday’s Defenses Aren’t Enough.
The widespread availability of AI technology, combined with the ease of manipulating video calls, makes phone and Zoom calls susceptible to exploitation by threat actors.
February 2, 2026
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Employee Benefits
IRS Releases Guidance Related to Recent HSA Changes
The IRS recently released Notice 2026-5, which provides guidance and answers to common questions related to the expanded availability of health savings accounts (“HSA”) under the Reconciliation Act (previously named the One Big Beautiful Bill Act) passed into law earlier this year.
December 30, 2025
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Are you prepared for 2026? Property and Casualty Trends Uncovered
The sixth annual Property and Casualty Market Outlook from Alera Group sets the stage for how organizations can recalibrate their risk strategies in 2026. Built on thousands of data points — including a nationwide survey of insurance company partners and wholesale intermediaries — this report delivers actionable insights for insurance buyers, risk managers and business leaders.
December 17, 2025
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